Victoriamo guarantees that all of our merchandise is of high quality. We have strict quality control guidelines in place to assure you of high standards.

Returns are only accepted if merchandise is found to be defective or damaged upon receipt. Contact us within 7 days since you get the goods.

Please contact us prior to returning merchandise for return approval. No returns will be accepted without prior approval.

Return Policy:
• All merchandise must be unused.
• Return your package to us prepaid using the carrier of your choice. We recommend using a carrier that provides a tracking number. We are not responsible for lost items.
• Shipping charges are reimbursed. However, it should be noted that the wedding dress must be returned in accordance with the required size packaging method, and shall be in good condition, the tag shall not be damaged.